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Store Policy
Because We Care
We founded T-FIT FITNESS WEAR with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more!
Our Shipping Policy
How It Works
At T-FIT Fitness Wear we use Hermes to deliver our products. Orders will be sent within 1-2 days of an order being placed, Monday to Saturday.
Once the order has been processed a tracking number will be added to your account.
Standard Hermes delivery is 2-4 days.
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Privacy at T-FIT Fitness Wear
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Trust Us with Your Information
What type of information does T-FIT collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
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How T-FIT, use, share and disclose your personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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How will T-FIT communicate with you?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
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Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
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Questions.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at sales@t-fitwear.co.uk.
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How to withdraw your consent.
If you don’t want us to process your data anymore, please contact us at
Returns
The Small Print
At T-Fit Fitness Wear we offer a 28 day money back guarantee.
All item must be returned in their original condition, in the original packaging if possible.
If you would like to return an item please contact us at sales@t-fitwear.co.uk, for a returns address.
The refund will be issued 5-7 working days after the items have been received.